Ramset Factory Direct Tool Repair and Replacement Parts Orders
Effective October 1, 2012, all Ramset tool repairs and parts orders will be moved to ITW Construction Service and Parts in Lake Forest, IL. All repair activities in Glendale Heights IL and Allentown, PA will be discontinued by the end of September. ITW Construction Service and Parts facility offers best-in-class tool repair service and a 24-hour turnaround of most replacement parts orders. Our service technicians are factory trained and use only factory direct replacement parts.
The following ordering procedures will be effective October 1, 2012:
Tool Repair, Service and Warranty
Replacement Parts Orders Only
- Parts orders must be faxed or emailed:
- To check status of orders call ICSP Customer Service at 800-634-7373.
- Ramset tool and fastener orders will continue to be placed with Ramset Customer Service at 800-241-5640.
Lock Box Information
Please send payments to ICSP at lockbox address below:
ITW Construction Service and Parts
P.O. Box 71389
Chicago, IL 60694
We look forward to handling your Ramset tool repair and replacement parts needs.