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Privacy Policy

ITW Commercial Construction North America Privacy Statement

Last Revised: July 1, 2023

ITW Commercial Construction North America, a division of Illinois Tool Works Inc. (“ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,”we,” “us,” or “our”), respects your privacy and is committed to following the privacy and data protection laws that apply to us. This Privacy Statement describes the information we collect, how we use and share it, and your rights with respect to it. This Privacy Statement applies to any information we collect or maintain about you, including (1) personal information that you provide to us on itwccna.com, pna-inc.com, ramset.com, itwredhead.com, itwbuildex.com, go.bluevolt.com/itwccna/s/, ramsetrepair.com, itwconstructionwarranty.com (“Website”) and other websites, applications, communications, and online services that link to this Privacy Statement (collectively with the Website, the “Website and Online Services”); (2) information collected through your use of or interaction with the Website and Online Services; (3) information obtained from our approved partners and other reliable third-party sources; (4) information collected offline (e.g., if we collect your resume during a job fair or collect your information while on-site during a service call); and (5) information collected through our call center. This Privacy Statement also explains the use of cookies and similar technologies on the Website and Online Services (see Passive Information Collection below).

This Privacy Statement applies only to the “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD” Website and Online Services that link to this Privacy Statement – not to any third-party sites that may be accessible from the Website and Online Services.

This Privacy Statement is incorporated into and is a part of this Website’s or Online Service’s Terms and Conditions of Use.

CALIFORNIA RESIDENTS: The Supplemental Notice for California Residents, attached to and a part of this Privacy Statement, provides additional information to California residents about how we collect, use, and share your personal information and your rights under California law with respect to your personal information.

1. INFORMATION WE COLLECT AND HOW WE USE IT

YOUR CONSENT

By using, visiting, or interacting with the Website and Online Services or providing personal information to us through your use of the Website and Online Services or through other channels (e.g., offline, call center), you are consenting to the collection, use, and disclosure of your personal information as described in this Privacy Statement.

If you do not consent to the collection, use, and disclosure of your personal information as described in this Privacy Statement, do not use the Website or contact us as described in the How You Can Contact Us section below.

ACTIVE INFORMATION COLLECTION

Like many other websites, we actively collect information from our visitors both by asking specific questions on the Website and Online Services and by permitting you to communicate directly with us via e-mail, “Contact Us” forms, “Service Request” forms, “Live Chat,” blog comments, recruiting and employment forms, mobile app registration forms, or other methods made available to you on our Website and Online Services. We also actively collect information from you offline (e.g., if we collect your resume during a job fair or collect your information while on-site during a service call) and through our call center.

Some of the information that you submit may be personal information, which is broadly defined as any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (such as your name, address, e-mail address, phone number, etc.). We collect and use this information for the purposes for which you provide it and for any other purpose described at the time information is collected from you, and as otherwise set forth in this Privacy Statement or as permitted or required by applicable law. For example, if you provide your name and contact information to us to request a quote, such information will be used to provide you with a quote or obtain more information from you regarding your request if necessary.

We generally collect and use personal information provided to us for the following purposes:

  • to respond to your inquiries;
  • to establish, develop and preserve our business relationship respectively with our customers and other individuals with whom we deal;
  • to create, maintain, and administer your account;
  • to allow individuals to apply for employment with us, notify others about “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” job postings and obtain information about future “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” job postings, and to allow us to consider individuals for employment with “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,”, and to contact individuals about employment opportunities;
  • to authenticate identity for privacy-related requests;
  • to allow customers, Website visitors, and other partners to register for and attend training sessions and events;
  • to establish or verify the credit of persons who use, or intend to use, one or more of the products offered by ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD” or our business partners;
  • to ensure the efficiency, reliability, and security of our systems;
  • to meet legal and regulatory requirements and to allow us to meet contractual requirements relating to our products and services;
  • to understand and assess the interests, wants, and changing needs of Website visitors, our current and prospective customers, and business partners, and with a view to improving our products and services and developing new ones;
  • to provide our customers and Website and Online Services visitors with personalized products and services as well as product recommendations; and
  • to notify Website visitors about changes to the Website and Online Services.

CALIFORNIA RESIDENTS: The Supplemental Notice for California Residents describes the categories of personal information about California residents collected by “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” in the preceding 12 months, along with additional information regarding the purposes for collecting and using this information.

PASSIVE INFORMATION COLLECTION (Cookies & Similar Technologies)

Some of the information we collect depends on the settings on your web browser or mobile device. Please check your web browser or mobile device if you want to learn what information your browser or mobile device sends or how to change your settings. In addition to the information sent by your web browser or mobile device, as you navigate through a website or mobile app or interact with an email or online advertisement, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.

Like most website operators, we and our approved partners use cookies and similar technologies—such as local shared objects (or any other successor tracker technology), Software Development Kits, and pixel tags—that automatically receive and track certain data about how you and other visitors interact with our Website and Online Services, preferences expressed, and settings chosen. For example, we may collect information about the technology you use (such as browser, type of computer, operating systems, mobile device and network used, and Internet service providers) and server log data (such as access dates and times, online features or pages viewed, system activity, and the third-party site or service you were using before interacting with our Website). These technologies are described in more detail below.

Cookies” are small text files that are stored on your browser or device by websites, mobile apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the website or app you are visiting or using are called “first party cookies” (so cookies served by “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD” while you are using our Website are first party cookies). Cookies served by companies that are not operating the website or app you are visiting or using are called “third party cookies” (so a website analytics provider may set a cookie on your computer via our Website while you visit our Website). Cookies may also endure for different periods of time. “Session Cookies” last only as long as your browser or app is open. These are deleted automatically once you close your browser or app. Other cookies are “persistent cookies” meaning that they survive after your browser or app is closed (for example, they may recognize your computer when you re-open our online services).

Local shared objects” (also called Flash cookies or HTML5 cookies) and any other successor technology refers generally to the collection of cookie-like data stored on a browser or computer by web sites, ads, or third parties.

Pixel tags” (also called web beacons or pixels) are small blocks of code installed on (or called by) a web page, app, or advertisement which can retrieve certain information about your device and browser, including device type, operating system, browser type and version, web site visited, time of visit, referring web site, IP address, and other similar information (including the small text file (the cookie) that uniquely identifies the device). Pixels provide the means by which third parties can set and read browser cookies from a domain that they do not themselves operate and collect information about visitors to that domain, typically with the permission of the domain owner.

Software Development Kits” (also called SDKs) function like pixels and cookies but operate in the mobile app context where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, thereby allowing such partners to collect certain information about user interaction with the app, information about the user device, and network information.

In this Privacy Statement, these and similar technologies are collectively referred to as “cookies and similar technologies.” The following table sets out the different categories of cookies and similar technologies that our Website and Online Services may use and why we use them:

Cookie Type

Purpose

Necessary (Essential)

These cookies and similar technologies are necessary for our Website and Online Services to function and cannot be switched off in our systems. These cookies and similar technologies are essential to provide you with services available through the Website and Online Services and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the Website and Online Services that you have asked for cannot be provided, and we only use these cookies and similar technologies to provide you with the Website and Online Services. These cookies and similar technologies include notice acceptance cookies which identify if users have accepted the use of cookies on the Website and Online Services.

Functionality

We use a set of cookies and similar technologies that are optional for the Website and Online Services to function. They are usually only set in response to information provided to the Website and Online Services to personalize and optimize your experience, such as to avoid you having to re-enter your preferences every time you use our Website and Online Services. These cookies and similar technologies allow us to remember choices you make when you use the Website and Online Services, such as remembering your login details or language preference.

These cookies and similar technologies also help us provide you and others with social plugins (for example, Facebook, YouTube, LinkedIn) and other customized content and experiences.

Analytics and Research

These cookies and similar technologies are used to understand, improve, and research our Website and Online Services, and better understand the interests of people who interact with our Website and Online Services. For example, we and our approved partners may use these cookies and similar technologies to understand how you are using Website features, and segmenting audiences for feature testing. We and our partners may use these technologies and the information we receive to improve and understand how you use and interact with our Website and Online Services.

For example, our Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze use patterns and may collect information about your use of our Website. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by these cookies, please use the Google Analytics opt-out available here:

https://tools.google.com/dlpage/gaoptout/.

Advertising

We use cookies and similar technologies to make our ads more engaging and valuable to Website visitors, including for purposes of serving Online Interest-Based Advertisements. Some common applications of cookies and similar technologies are to select advertising based on what’s relevant to a user; to improve reporting on ad campaign performance; and to avoid showing ads the user has already seen.

Online Interest-Based Advertisements

We work with digital advertising and marketing companies to provide you with ads that meet your interests and that enhance your experience with us and with select third party advertisers. These ads may be displayed on websites or device applications operated by “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” or third parties, and they may be based on information about your activities or preferences collected by us or third parties. For example, if you visit another website and provide your ZIP code, you may see advertising for products available at near you on another website. We work with third parties to monitor and optimize ad delivery so that you don’t receive the same ad too many times and to help determine whether you were interested in the ads. These third parties collect information with their own cookies, pixels, and related tracking technology.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may also receive information from other sources and combine it with information we collect through our Website and Online Services. For example, we may obtain information about you from commercially available sources such as data aggregators and public databases (for example, job applicant information received from LinkedIn in connection with our hiring decisions). This information may include your name, demographic information, interests, and public data (such as social media and shopping behavior).

RETENTION OF PERSONAL INFORMATION

We retain the personal information about you as long as necessary to provide the services, products, and information you request and for any longer period necessary to fulfill the other purposes outlined in this Privacy Statement or as permitted by applicable law.

2. DISCLOSURE OF PERSONAL INFORMATION

We will not disclose your personal information to any third person, except as permitted by this Privacy Statement, as permitted or provided by applicable law, or with your consent.

We may disclose your personal information as follows:

  • to affiliates, business partners, service providers, and contractors who support our business, in which case we will limit the amount of information disclosed to that which is necessary in order for them to provide the services or products we have engaged them to provide. We will strive to protect personal information rendered accessible by contractual agreements requiring confidentiality and security practices that help keep data inaccessible to others;
  • to respond to law enforcement requests, where required by applicable laws, court orders, or governmental regulations;
  • in the event of an actual or potential sale, merger, liquidation, dissolution, reorganization, assignment, or other transfer of our business to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Statement and use it for the same purposes as we are entitled to do so under this Privacy Statement; and
  • to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful, and in situations involving threats of physical safety of any person or when we believe that disclosure is reasonably necessary to protect our rights and property.

We are not liable for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

We may provide aggregate statistics about our customers, sales, online traffic patterns, and related information to reputable third parties, but these statistics will not include any personally identifying information.

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf on our Website and Online Services and across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, pixel tags, and other technologies to identify your computer when you use or interact with our Website and Online Services, as well as when you visit other websites and services. When third-party ad providers collect data on our Website and Online Services for their own purposes (not solely on behalf of “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,”), any such data collected and maintained by such third-party ad providers will be subject to the terms of use and privacy policies of those providers.

The Website and Online Services may use social media plugins (for example, the Facebook “Share” button, “Share to Twitter”' button) to enable you to easily share information with others. When you visit our Website, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our Website. If you are logged into the social media website (for example, Facebook, Twitter, Google+) while browsing on our Website, the social plugins allow that social media website to receive information that you have visited our Website. The social plugins also allow the social media website to share information about your activities on our Website with other users of their social media website. For example, Facebook social plugin allows Facebook to show your comments on our pages to your Facebook friends. “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.

Our Website and Online Services may provide forums and other areas where you can communicate with others and publicly post information. You have no privacy rights in public postings. All information you post will be accessible to anyone with internet access, and any personal information you include in your posting may be read, collected and used by others. Please use caution when posting any personal information.

We may transfer the information described in this Privacy Statement to, and process and store it in, the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your information in accordance with this Privacy Statement. Nonetheless, your personal information may be subject to foreign laws and may be accessible by foreign government authorities, courts, law enforcement, and regulatory agencies.

CALIFORNIA RESIDENTS: The Supplemental Notice for California Residents provides additional information regarding “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD”,’s disclosure of personal information about California residents.

3. CHOICES YOU HAVE ABOUT HOW WE USE YOUR INFORMATION

We strive to provide you with as many choices and as much control as possible regarding the personal information we collect about you.

You may send us an e-mail message marketing@itwccna.com to request access to, correct, or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you used to set up your account. Should you elect to have your information deleted, we will also delete your user account.

You have the right to opt-out of promotional communications we send you at any time. You can exercise this right by clicking on the ‘unsubscribe’ or ‘opt-out’ link in the promotional e-mails we send you.

If you do not wish for us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this Website may then be inaccessible or not function properly. Removing or rejecting browser cookies does not necessarily affect third-party Flash cookies (see “Local shared objects” above) which may be used by us or our partners in connection with our Website and Online Services. You may need to take additional steps to delete or disable Flash cookies.

You can also generally opt-out of receiving personalized ads from third party advertisers and ad networks that honor such requests by visiting: www.aboutads.info/choices (if you are in the United States), http://youradchoices.ca/choices/ (if you are in Canada), or http://youronlinechoices.eu/ (if you are in Europe).

DO NOT TRACK: Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Website and Online Services do not currently respond to these “do-not-track” signals.

CALIFORNIA RESIDENTS: The Supplemental Notice for California Residents describes additional rights available to California residents regarding “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,”’s collection, use, and disclosure of personal information.

EUROPEAN ECONOMIC AREA RESIDENTS: The European Residents section below describes additional rights available to residents of the European Economic Area regarding “ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,” ’s collection, use, and disclosure of personal information.

4. HOW WE PROTECT YOUR INFORMATION

We work hard to protect your personal information. All information collected through the Website and Online Services is stored within a secured database that is not accessible to the outside world. Resumes are stored on file systems that are not publicly accessible. Our servers are protected behind both hardware and software firewalls. Low-level access to information is restricted to authorized support personnel only.

The safety and security of your information also depends on you. Never share passwords with anyone else and remember to log off the Website and Online Services before you leave your computer or device.

5. LINKS TO THIRD-PARTY SITES

Our Website and Online Services contain links to other websites operated by third parties that may be of interest to you. We cannot control these third-party sites, which may collect personal information from you. When you follow a link and leave the Website or Online Service, you do so at your own risk. We encourage you to read that third party’s privacy notice or contact them directly regarding their privacy practices.

6. WHAT WE DO ABOUT CHILDREN VISITING THIS WEBSITE

The Website and Online Services are not intended for children under the age of 13. We will not knowingly collect information from Website and Online Services visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by writing us as set forth in the How You Can Contact Us section below.

7. EUROPEAN RESIDENTS

If you are a visitor from the European Economic Area, the legal basis for collecting and using your personal information depends on the personal information concerned and the context in which we collect it. However, the applicable legal basis for our processing of your personal information normally includes one of the following:

  • Based on your consent. In some cases, at the point at which you provide personal information, we may ask you for your consent to collect and process such information. You may later withdraw your consent (or opt-out) by contacting us using the contact details provided under the How You Can Contact Us section below. Please note that if you withdraw your consent it will not affect any processing of your personal information that has already occurred.
  • Performance of a contract. In certain circumstances, we may need to process your personal information to fulfill our obligations under a contract to which you are subject. In that case, you may not be able to object to such processing, or if you do choose to opt-out or object to such processing, it may impact our ability to perform a contractual obligation that you are owed.
  • Compliance with applicable laws. In some circumstances, we may need to process your personal information to comply with an applicable law. In that case, you will likely not be permitted to object to such processing, but you will usually have the right to access or review the relevant personal information unless it would impede our legal obligations.
  • ITW CCNA,” “PNA,” “PNA CONSTRUCTION TECHNOLOGIES,” “ITW BUILDEX,” “ITW RAMSET,” “ITW RED HEAD,”’s legitimate interests. We may process your personal information based on our legitimate interests (or those of any third party) to the extent such interests are not overridden by your data protection interests or fundamental rights and freedoms. In such cases, you have the right to object to the relevant processing of your personal information by contacting us as described under the How You Can Contact Us section below.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact as described under the How You Can Contact Us section below.

If you are a visitor from the European Economic Area and/or to the extent required by applicable law, you have the following data protection rights:

  • You can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to lodge a complaint with an applicable data protection authority. You have the right to lodge such a compliant in the European country of your habitual residence, place of work, or place of an alleged infringement if you consider that the processing of your personal information infringes applicable EU data protection laws. A list of all European supervisory authorities and their respective contact information is available here.

We reserve the right to limit the rights described above at any time where permitted under applicable law, including where your identity cannot be reasonably verified by ITW or to the extent your rights adversely affect the rights and freedoms of others.

You can exercise any of the foregoing rights by contacting us as set forth in the How You Can Contact Us section below.

8. HOW YOU CAN CONTACT US

If you have any questions, comments, or concerns about this Privacy Statement, our information practices, our Website and Online Services, or our service providers, contractors, and business partners, please contact us at the information below and address your request to:

ITW Commercial Construction North America
Attn: Marketing
155 Harlem Ave
Glenview, IL 60025

Toll-Free (USA): 800-848-5611
Email:marketing@itwccna.com

9. CHANGES IN THE PRIVACY STATEMENT

We reserve the right to update or modify this Privacy Statement, at any time and without prior notice, by posting the revised version of this Privacy Statement on this Website. If we modify this Privacy Statement, the modifications will only apply to personal information we collect after we have posted the revised Privacy Statement on this Website.

SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

Last Revised: July 1, 2023

This Supplemental Notice for California Residents (“California Supplemental Notice”) is provided by ITW Commercial Construction North America, a division of Illinois Tool Works Inc. (“ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,”we,” “us,” or “our”), and contains certain information required under the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act of 2020 (collectively, the “CCPA”). This California Supplemental Notice applies to both our online and offline activities involving personal information about California residents and is incorporated into and a part of our Privacy Statement.

Please note that this California Supplemental Notice only applies to residents of California. This California Supplemental Notice does not apply to individuals who are residents of other U.S. states or other countries.

Definitions

As used in this California Supplemental Notice:

  • Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal information includes Sensitive Personal Information, but does not include protected health information covered by the Health Information Portability and Accountability Act (“HIPAA”), nonpublic personal information under the Gramm-Leach-Bliley Act (“GLBA”), or any other information which is exempt from the CCPA.
  • Sensitive personal information” includes personal information that reveals, among other things, social security number, driver’s license number, state identification card number, passport number, racial or ethnic origin, union membership, or the contents of a consumer’s mail, email, and text messages (unless “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” is the intended recipient of the communication). Sensitive personal information also includes information concerning an individual’s health, sex life, or sexual orientation.
  • Vendor” means a ‘service provider’ or ‘contractor’ as those terms are defined in the CCPA.
  • Collect,” “Processing,” “Service Provider,” “Contractor,” “Third Party,” “Sale,” “Share,” “Consumer,” and other terms defined in the CCPA and their conjugates, have the meanings afforded to them in the CCPA, whether or not such terms are capitalized herein, unless contrary to the meaning thereof.

Collection, Use, and Disclosure of Personal Information

We collect, use, and disclose personal information from and about the following California residents:

  • Customers. We collect personal information from and about representatives/employees of our customers, including end users of our B2B service offerings.
  • Vendors, Suppliers, and Distributors. We collect personal information from and about representatives/employees of our service providers, contractors, suppliers, and distributors.
  • Website Visitors. We collect personal information from and about Website visitors.

Information regarding our California resident personal information practices—including the categories of personal information collected, the sources from which we collect your personal information, the purposes for collecting and disclosing your personal information, and the categories of third parties to whom we may disclose your personal information—is provided below.

Personal Information Collected and Disclosed

The Personal Information Collection and Disclosure Chart below identifies and describes the following:

  • The categories of personal information (including sensitive personal information) “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” collected from and about California residents in the preceding 12 months.
  • The categories of personal information “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” has sold or shared in the preceding 12 months, if any. For purposes of the CCPA, a “sale” of personal information is the disclosure of personal information to a third party for monetary or other valuable consideration, and the “sharing of personal information is the disclosure of personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
  • The categories of personal information “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” has disclosed to third parties for a business purpose in the preceding 12 months, if any. For purposes of the CCPA, a “third party” is any party other than “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” or our Vendors.
  • If we have sold, shared, or disclosed to third parties personal information about California residents, the categories of third parties to whom the information was sold, shared, or disclosed.

Personal Information Collection and Disclosure Chart

PERSONAL INFORMATION COLLECTED

SOLD OR
SHARED?

DISCLOSED TO
THIRD PARTIES?

CATEGORIES OF THIRD PARTIES TO WHOM PERSONAL INFORMATION IS SOLD, SHARED, OR DISCLOSED

Identifiers, such as real name, alias, postal address, telephone number, email address, other contact information, Internet Protocol (IP) address

YES

YES

  • Our distributors, resellers, and supply chain partners
  • Joint marketing partners
  • Event sponsors and hosts
  • Our affiliates and other ITW business units
  • Government entities, regulators, courts, and law enforcement agencies

Education information (maintained by an educational institution), such as grades, transcripts

NO

NO

Not Applicable

Professional or employment-related information, such as employment history, job title, performance evaluations, professional certifications, or other professional and employment-related information.

 YES

NO

  • Employment history verification service

Characteristics of protected classifications under state or federal law, including race, gender, physical or mental disability, age (40 years or older), citizenship, veteran or military status,

 NO

 NO

Not Applicable

Commercial information, including products or services purchased, obtained or considered, records of program enrollment and activity, or other purchasing or consuming histories or tendencies.

 YES

NO

  • Our affiliates and other ITW business units
  • Our distributors, resellers, and supply chain partners

Financial account information, including bank account number, routing information, credit or debit card number, payment amounts, or other financial information.

NO

NO

Not applicable

Internet or other electronic network activity information, including browsing history, search history, cookie data, referring/exiting URL, clickstream data, time spent on a webpage or advertisement, or other information regarding your interaction with an internet website, application, email or advertisement.

NO

NO

Not Applicable

Geolocation data, including physical location (based on IP address or similar sources), geofencing data, or device location.

 NO

NO

Not Applicable

Audio, electronic, visual, thermal, olfactory, or similar information, such as customer service call recordings, recordings from CCTV cameras at company facilities

 NO

YES

  • Government entities, regulators, courts, and law enforcement agencies

Physical characteristics or description, such as age, gender

 NO

NO

Not Applicable

Health insurance information, such as insurance policy number or subscriber identification number, application or claims history information, reimbursement data, co-pay data, benefits information, or coverage amounts.

 NO

 NO

Not Applicable

CATEGORIES OF SENSITIVE PERSONAL INFORMATION

Personal information that reveals sensitive identification numbers, including social security, driver’s license, state identification card, or passport number.

 NO

YES

  • Government entities, regulators, courts, and law enforcement agencies

Personal information that reveals your or your device’s precise geolocation.

NO

NO

Not Applicable

Personal information that reveals your racial or ethnic origin, or union membership.

 NO

 NO

Not Applicable

Personal information that reveals contents of your mail, email, and text messages unless ITW is the intended recipient of the communication.

 NO

 NO

Not Applicable

Biometric information for the purpose of uniquely identifying you.

 YES

NO

  • Health care providers

Personal information concerning your health.

 YES

YES

  • Government entities, regulators, courts, and law enforcement agencies
  • Workers compensation

We do not have actual knowledge that we sell or share personal information of California residents under 16 years of age.

Sources of Personal Information

We collect personal information directly from our Customers, Vendors, Suppliers and Distributors, and Website Visitors. We also collect personal information from the following sources: our affiliates and other ITW business units; public databases and consumer reporting agencies; industry event sponsors and hosts; your employer; our distributors, suppliers and supply chain partners; joint-marketing partners; advertising companies (like ad servers, advertising agencies, technology vendors, providers of sponsored content, and others); internet service providers; and data analytics providers.

Purposes for Collecting, Selling, Sharing, and Disclosing Personal Information

We, and our Vendors, collect (and, if applicable, sell and share) the categories of personal information identified in the Personal Information Collection and Disclosure Chart (excluding sensitive personal information) for the purposes set forth in our Privacy Statement, as well as for the following purposes:

  • Provide you with our products and services
  • Fulfilling orders and processing returns
  • Customer service
  • Send you communications about our products and services
  • Register you for a website, program, or event
  • Improving our products and services, including improving service delivery and digital content
  • Learning about customer trends and interests
  • Conduct research, analytics, and data analysis
  • Provide advertising or marketing services, including to provide you with targeted ads
  • Monitor and improve our website functionality and personalize your website experience
  • Manage your Vendor or other business relationship with us
  • Provide you access to our systems, networks, databases, equipment, and facilities
  • Monitor, maintain, and secure our systems, networks, databases, equipment, and facilities, as well as those of our business partners
  • Authenticate your identity and verify your access permissions
  • Detect and prevent fraud
  • Problem resolution (e.g., internal reviews, grievances), internal investigations, auditing, compliance, risk management and security purposes
  • Comply with laws and regulations, including (without limitation) applicable tax, health and safety, anti-discrimination, immigration, labor and employment, and social welfare laws
  • Monitor, investigate, and enforce compliance with and potential breaches of “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” policies and procedures and legal and regulatory requirements
  • Comply with civil, criminal, judicial, or regulatory inquiries, investigations, subpoenas, or summons
  • Exercise or defend the legal rights of “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” and its employees, affiliates, customers, contractors, partners, and agents
  • Facilitate a merger, sale, joint venture or collaboration, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)

We, and our Vendors, collect and use the categories of sensitive personal information identified in the Personal Information Collection and Disclosure Chart only for the following purposes:

  • Performing the services or providing the goods reasonably expected by an average Consumer who requests those goods or services (including offering benefits to employees and their beneficiaries);
  • Compensation and benefits administration; management of job performance; communication with you/your designated emergency contacts in the event of illness, absence, natural disaster, etc.; authentication of your identity and access to Company systems, networks, databases, confidential information, equipment, and facilities; arranging work-related travel, events, and meetings; assessing fitness for work and other occupational medicine purposes (including work-related injury and illness; filing state or federal government-mandated reports; evaluating diversity and inclusion initiatives; monitoring and securing Company systems, networks, databases, confidential information, equipment and facilities;
  • Ensuring security and integrity to the extent the use of the Consumer's Personal Information is reasonably necessary and proportionate for these purposes;
  • Short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of a Consumer's current interaction with us; provided that we will not disclose the Consumer's Personal Information to a Third Party and/or build a profile about the Consumer or otherwise alter the Consumer's experience outside the current interaction with the business;
  • Performing services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on our behalf;
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

We do not use or process Sensitive Personal Information for purposes beyond those identified above or as otherwise authorized by the CCPA.

Your California Privacy Rights

Rights Available to You

As California resident, you have the following rights regarding our collection and use of your personal information, subject to certain exceptions:

  • Right to Receive Information on Privacy Practices: You have the right to receive the following information at or before the point of Collection:
  • The categories of Personal Information to be Collected;
  • The purposes for which the categories of Personal Information are Collected or used;
  • Whether or not that Personal Information is Sold or Shared;
  • If we Collect Sensitive Personal Information, the categories of Sensitive Personal Information to be Collected, the purposes for which it is Collected or used, and whether that information is Sold or Shared; and
  • The length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.

We have provided such information in this California Supplemental Notice, and you may request further information about our privacy practices by contacting us as set forth in the Contact Us section below.

  • Right to Know Personal Information Collected; Right to Access Personal Information: You may request that we provide you with the following:
  • The categories of Personal Information we Collected about you;
  • The categories of sources from which we Collected such Personal Information;
  • The business or commercial purpose for Collecting, Selling, or Sharing Personal Information about you;
  • The categories of Third Parties with whom we disclosed such Personal Information; and
  • The specific pieces of Personal Information we have Collected about you.
  • Right to Know Information Personal Information Sold or Shared: You may request that we disclose to you:
  • The categories of Personal Information that we have Collected about you;
  • The categories of Personal Information that we have Sold or Shared about you and the categories of Third Parties to whom the Personal Information was Sold or Shared; and
  • The categories of Personal Information we have disclosed about you for a business purpose and the categories of Third Parties to whom it was disclosed for a business purpose.
  • Right to Deletion: You may request that we delete any Personal Information about you that we Collected from you.
  • Right to Correction: You may request that we correct any inaccurate Personal Information we maintain about you.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your data subject rights.
  • Rights to Opt-Out of the Sale and Sharing of Your Personal Information and to Limit the Use of Your Sensitive Personal Information: You have the right to opt-out of the Sale and Sharing of your Personal Information. You also have the right to limit the use of your sensitive personal information to the purposes authorized by the CCPA.

We sell and/or share personal information about California residents as set forth in the Personal Information Collection and Disclosure Chart above. You have the right to opt-out of the sale and/or sharing of your personal information. To submit an opt-out request, please access the below link or contact us as set forth in the Contact Us section below. We will process your request(s) in accordance with applicable law.

Exercising Your Rights

You may exercise your privacy rights by contacting us as set forth in the Contact Us section below or by emailing marketing@itwccna.com. You may also authorize an agent to make a request on your behalf, and the authorized agent may do so via the listed submission methods.

Verification of Your Requests

We may ask you to provide information that will enable us to verify your identity in order to comply with your request. In particular, if you authorize an agent to make a request on your behalf, we may require the agent to provide proof of signed permission from you to submit the request, or we may require you to verify your own identity to us or confirm with us that you provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under the CCPA. We will respond to your request consistent with applicable law.

Contact Us

If you have any questions regarding our Privacy Statement (including the California Supplemental Notice) or “ITW CCNA,” “PNA,” “PNA Construction Technologies,” “ITW Buildex,” “ITW Ramset,” “ITW Red Head,” ’s collection, use and disclosure of your personal information, or would like to exercise your privacy rights, please contact us at the information below or email marketing@itwccna.com. If you are unable to review or access our Privacy Statement (including the California Supplemental Notice) due to a disability, you may contact us to access our Privacy Statement (including the California Supplemental Notice) in an alternative format.

ITW Commercial Construction North America
Attn: Marketing
155 Harlem Ave
Glenview, IL 60025

Toll-Free: (844) 676-0349
Email:marketing@itwccna.com

Ramset Catalog 2022

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